AI case study

Taisei CorporationEmployee knowledge search

Siloed data and anxiety held back adoption. HR’s "Middle Out" strategy unified systems, turning scattered docs into trusted answers.

Published|2 months ago

Key results

Annual Time Savings
~260 hours
Weekly Time Savings
5.5+ hours

Result highlights

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The story

Context

One of Japan’s leading construction firms, founded in 1917, delivers large-scale infrastructure projects domestically and globally.

Challenge

Critical business information was scattered across isolated platforms like Microsoft 365 and Box, while employee sentiment toward AI varied from...

Solution
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Scope & timeline

  • 3,300 custom GPTs created internally
  • 99% user retention intent
  • 90% weekly active usage rate

Quotes

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The company

Taisei Corporation logo

Taisei Corporation

taisei.co.jp

General contractor for large-scale building and infrastructure projects.

IndustryReal Estate & Construction
LocationShinjuku, Tokyo, Japan
Employees10K-50K
Founded1873

The vendor

AI research and deployment company developing generative models and tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2015

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