Critical know-how was retiring with veteran engineers. Now, AI agents turn expert videos into instant, searchable guidance for new hires.
A global manufacturing and industrial technology company with over 10,000 employees and a 170-year legacy.
Traditional documentation methods like written manuals and static reports failed to capture the nuanced, practical know-how of seasoned engineers...
“The Knowledge Preservation Agent is a great example of how we’re capturing expertise at ANDRITZ in a way that’s practical and impactful. It helps teams collect and preserve knowledge from all generations and makes it accessible across the organization. It’s already bridging generational gaps, supporting smoother onboarding, and making people more efficient. Even if someone retires or leaves, their know-how doesn’t disappear—it’s documented in a simple, structured, and easy-to-use way.”
Industrial equipment and process technology provider for power, pulp, and metal sectors.
Designed and implemented an AI-powered knowledge base for ANDRITZ's expertise preservation.
Enterprise software, cloud infrastructure, and consumer electronics platform.
ANDRITZ's Knowledge management is part of this use case:
Related implementations across industries and use cases
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Scattered expertise across 40 engineering topics slowed global teams. Now, an AI agent instantly surfaces secure, curated best practices.
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Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
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Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Critical know-how was retiring with veteran engineers. Now, AI agents turn expert videos into instant, searchable guidance for new hires.
A global manufacturing and industrial technology company with over 10,000 employees and a 170-year legacy.
Traditional documentation methods like written manuals and static reports failed to capture the nuanced, practical know-how of seasoned engineers...
“The Knowledge Preservation Agent is a great example of how we’re capturing expertise at ANDRITZ in a way that’s practical and impactful. It helps teams collect and preserve knowledge from all generations and makes it accessible across the organization. It’s already bridging generational gaps, supporting smoother onboarding, and making people more efficient. Even if someone retires or leaves, their know-how doesn’t disappear—it’s documented in a simple, structured, and easy-to-use way.”
Industrial equipment and process technology provider for power, pulp, and metal sectors.
Designed and implemented an AI-powered knowledge base for ANDRITZ's expertise preservation.
Enterprise software, cloud infrastructure, and consumer electronics platform.
ANDRITZ's Knowledge management is part of this use case:
Related implementations across industries and use cases
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Scattered expertise across 40 engineering topics slowed global teams. Now, an AI agent instantly surfaces secure, curated best practices.
Fragmented knowledge across 30 jurisdictions slowed work. Lawyers now use AI to draft and research, minimizing external counsel scope.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.