Government & Public Sector|Product Engineering

Ministry of Digital Transformation of Ukraine
Citizen services

National systems couldn't adapt to individuals. Now, AI agents handle inquiries by voice and personalize lessons for every student.

PublishedNov 14, 2025|3 months ago

Result highlights

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The story

A national government ministry coordinates digital transformation across health, education, and economic sectors to serve millions of citizens.

Connecting national systems with individual citizen needs created a gap in accessibility and efficiency. The primary bottleneck was not discovering...

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Scope & timeline

  • World’s first public-service agent app

The company

Ministry of Digital Transformation of Ukraine logo

Ministry of Digital Transformation of Ukraine

thedigital.gov.ua

Central government authority for Ukraine's digital policy and e-governance services.

IndustryGovernment & Public Sector
LocationKyiv, Ukraine
Employees251-1K
Founded2019

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