Teams spent hours manually mining fraud data. Now, AI evaluates transactions in 10ms, pausing suspicious activity for review.
One of the largest banks in the Middle East, operating 156 branches across Saudi Arabia and an international branch in London.
New central bank regulations required robust fraud measures, but the bank lacked comprehensive visibility across digital channels. Compliance teams...
“We had only a limited ability to perform comprehensive analyses of customer journeys across various digital channels. Whenever fraud occurred, our compliance team would have to spend many hours mining data and piecing together how and why it happened.”
Commercial, retail, and investment banking services for individuals and businesses.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Integrated IBM Safer Payments across anb's digital channels and configured SAMA compliant reports.
Related implementations across industries and use cases
Batch systems missed fast fraud. Now, a central platform risk-scores 70% of national payments in under 10 milliseconds.
Contract reviews took an hour per file. AI now compares drafts against templates in minutes, saving the bank 39,000 hours annually.
2,500 auditors manually combed through risk data. NLP now scores controls and flags anomalies, saving hundreds of thousands of hours.
Batch systems missed fast fraud. Now, a central platform risk-scores 70% of national payments in under 10 milliseconds.
Silos obscured borrower risk. Now, models analyze device usage patterns to approve loans and block fraud instantly.
Advisors hunted data across five systems. GenAI now builds traceable meeting packs, saving 4,700 hours a year.
35M customers waited in queues for payment updates. Now, a voice agent resolves routine calls instantly, leaving complex issues to humans.
Manual pivot tables missed complex fraud rings. A graph database now links scattered evidence, cutting investigations from weeks to minutes.
100 manual touchpoints caused 12-day backlogs. AI now validates IDs and disburses funds autonomously, cutting processing to 30 minutes.