AI case study

CitiInternal audit automation

2,500 auditors manually combed through risk data. NLP now scores controls and flags anomalies, saving hundreds of thousands of hours.

Published|3 months ago

Key results

Time Savings
200k+ hours

Result highlights

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The story

Context

One of the world's largest financial institutions serves nearly 200 million customer accounts across 160 countries, with a team of 2,500 auditors responsible for global risk management.

Challenge

Auditors relied on manual processes to review documentation and risk assessments, limiting their ability to identify insights across vast data...

Solution
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The company

Global financial services corporation providing retail and investment banking.

IndustryFinancial Services
LocationNew York, NY, USA
Employees100K+
Founded1812

The AI provider

Enterprise technology and consulting for cloud computing, AI, and business solutions.

IndustryTechnology
LocationArmonk, New York, United States
Employees100K+
Founded1911

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