Order inquiries piled up. A bilingual voice bot now resolves delays and refunds in Hindi and English with human-like warmth.
One of India’s largest e-commerce marketplaces serving a diverse customer base across multiple languages.
High volumes of inquiries regarding order delays and cancellations required a scalable solution that maintained human-like empathy. The platform...
“Our goal was to create a voice experience that truly feels human – and ElevenLabs helped us achieve that. The clarity, warmth, and tone of the voice played a key role in building trust with our users at scale. We’re excited about the future and look forward to solutions that enable even deeper emotional expression through voice.”
E-commerce marketplace for small businesses and individual sellers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
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