See how 60 companies
use AI for conversational commerce

Context Windows brings together credible AI case studies from the open web, so you can pick and prioritise the use cases that are already working.

Real-world implementations from

SharkNinja logoS
SharkNinjaGuided shopping
MillerKnoll logoM
MillerKnollUnified retail commerce
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Klarna logoK
KlarnaMulti-agent customer support
Rituals logoR
RitualsCustomer support
SharkNinja logoS
SharkNinjaGuided shopping
MillerKnoll logoM
MillerKnollUnified retail commerce
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Klarna logoK
KlarnaMulti-agent customer support
Rituals logoR
RitualsCustomer support
Try:,,
Showing 9 of 60 case studies
Magalu logoM

Magalu

Retail|Enterprise

Shopping assistant

AgenticL4

37M product listings, and shoppers navigated alone. Now Lu guides the whole journey—search to checkout—inside WhatsApp.

3xConversion Rate Increase
via bain.com
Published Jul 8, 2026
SharkNinja logoS

SharkNinja

Consumer Products|Mid-size

Guided shopping

AgenticL4

39 categories left shoppers guessing; support swamped with routine calls. Agentforce now covers the catalog, the cart, and what comes after.

280kChats Handled
via salesforce.com
Published Jun 16, 2026
PınarOnline logoP

PınarOnline

Retail|SMB

Customer support

AgenticL2

Bulk orders slipped away after hours across three siloed channels. PoBo handles queries 24/7 and routes high-value leads directly to sales.

50–60%Call Volume Reduction
via aws.amazon.com
Published Jun 13, 2026
1-800-Flowers.com logo1

1-800-Flowers.com

Retail|Enterprise

Customer support

AgenticL4

Old scripts couldn't tell a sympathy call from a birthday order. AI reads purchase history and sets the right tone before a word is spoken.

93%CSAT Increase
via decagon.ai
Published Jun 3, 2026
Bricorama logoB

Bricorama

Retail|Mid-size

Shopping assistant

AgenticL2

Without expert help, shoppers hesitated to buy paint. Now, an AI guide calculates quantities, suggests colors, and builds their carts.

17Messages Per Discussion
via accenture.com
Published May 23, 2026
Endy logoE

Endy

Retail|SMB

Customer support

AgenticL4

Strict warehouse windows caused costly misdeliveries. Now, an AI agent instantly updates Shopify orders without human handoff.

20 ptsResolution Rate Growth
via ada.cx
Published May 20, 2026