See how 57 companies
use AI for conversational commerce

We monitor how businesses get results with AI, so you don't have to guess what's worth implementing.

Real-world implementations from

MillerKnoll logoM
MillerKnollOmnichannel commerce
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Rituals logoR
RitualsCustomer support
Mahindra Group logoM
Mahindra GroupCustomer outreach
SeatGeek logoS
SeatGeekCustomer support
MillerKnoll logoM
MillerKnollOmnichannel commerce
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Rituals logoR
RitualsCustomer support
Mahindra Group logoM
Mahindra GroupCustomer outreach
SeatGeek logoS
SeatGeekCustomer support
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Showing 9 of 57 case studies
BARK logoB

BARK

Retail|Mid-size

Customer support

A flood of tracking requests overwhelmed staff. Now, AI resolves routine logistics, freeing humans for deeply emotional conversations.

<2 minsResponse Time
via sierra.ai
Published May 12, 2026
Mahindra Group logoM

Mahindra Group

Automotive & Mobility|Enterprise

Customer outreach

A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.

~8%Conversion Increase
via elevenlabs.io
Published May 11, 2026
ecoATM logoe

ecoATM

Retail|Mid-size

Customer support

Basic device pricing queries crowded out urgent kiosk issues. Now, a voice AI answers routine calls, freeing human reps for complex work.

35%Support Volume Resolved
via sierra.ai
Published May 8, 2026
Rohlik Group logoR

Rohlik Group

Retail|Mid-size

Customer support

Human support faced peak-hour delays as this European grocer scaled. Now, a multilingual AI agent edits orders and issues credits 24/7.

>2xResolution Speed Incr.
via elevenlabs.io
Published May 6, 2026
Cuadra logoC

Cuadra

Consumer Products|Mid-size

Customer support

Off-hours tracking requests overwhelmed a 4-person team. Now, AI resolves routine queries instantly and summarizes escalations for agents.

400+Autonomous Interactions
via microsoft.com
Published Apr 29, 2026
SeatGeek logoS

SeatGeek

Entertainment|Mid-size

Customer support

Event surges flooded agents with the same ticket questions. Now, AI instantly resolves common queries, freeing the team for complex issues.

51.5%Auto Resolution Rate
via zendesk.com
Published Apr 23, 2026