See how 49 companies
use AI for conversational commerce

We monitor how businesses get results with AI, so you don't have to guess what's worth implementing.

Recent case studies from

Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
Pandora logoP
PandoraCustomer service and sales
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Rituals logoR
RitualsCustomer support
Next logoN
NextCustomer support
Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
Pandora logoP
PandoraCustomer service and sales
Euronics Italia logoE
Euronics ItaliaVirtual shopping assistant
Rituals logoR
RitualsCustomer support
Next logoN
NextCustomer support
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Showing 9 of 49 case studies
Despegar logoD

Despegar

Travel & Tourism|Mid-size

Customer support

Rising volumes strained support teams. Now, AI handles routine admin, freeing human experts to design complex luxury itineraries.

20%Efficiency Increase
via elenviador.com
Published 6 days ago
Euronics Italia logoE

Euronics Italia

Retail|Mid-size

Virtual shopping assistant

Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.

53%Conversion Rate Increase
via salesforce.com
Published Mar 26, 2026
FairPrice Group logoF

FairPrice Group

Retail|Enterprise
up to

In-store shopping assistants

In-store personalization and weekly ad creation were highly manual. Now, AI smart carts guide shoppers, and staff use agents to draft ads.

100xCost Savings
via cloud.google.com
Published Mar 14, 2026
Next logoN

Next

Retail|Enterprise

Customer support

Returns and ID checks slowed global support. AI now automates these flows on WhatsApp and voice, matching tone to local markets.

70%Resolution Rate
via sierra.ai
Published Feb 26, 2026
Rituals logoR

Rituals

Consumer Products|Enterprise

Customer support

Peak season required 300 temps to manage 9,000 daily cases. An AI agent now handles the volume across 19 countries with zero backlog.

0Peak Support Backlog
via decagon.ai
Published Feb 10, 2026
ScottsMiracle-Gro logoS

ScottsMiracle-Gro

Consumer Products|Enterprise

Customer support

Generic AI risked burning lawns. Now, a specialized agent diagnoses grass types first, safely solving 65% of inquiries.

65%Containment Rate
via sierra.ai
Published Jan 8, 2026