Staff had to memorize codes for hundreds of lookalike soaps. Now, cameras identify items instantly, ending manual lookups.
A global ethical cosmetics retailer where nearly half of the inventory is sold "naked" without packaging or barcodes to minimize environmental waste.
Without barcodes, staff had to visually identify and manually enter codes for hundreds of similar-looking products like soaps and bath bombs. This...
“For the tills to be able to do the legwork of identifying the product being purchased, it was a huge boost to the customer experience. I was able to continue the conversation about what they had chosen rather than pause while I worked out the name or code of the product.”
Retailer and manufacturer of fresh handmade cosmetics and personal care products.
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