As Engine passed 1,000 employees, new hires and veterans alike lost time to tickets and searches. Now Slackbot answers instantly, in Slack.
A travel platform trusted by over one million travelers, supporting small and midsize businesses with a team that has grown beyond 1,000 employees.
As headcount grew, daily work became more complicated, with new hires needing help on routine issues like system access and benefits enrollment,...
“In a high-volume environment where I send thousands of messages a month, Slackbot is truly the chaos tamer of Slack.”
Business travel management platform for hotel bookings and corporate lodging.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Engine's Employee support is part of this use case:
Related implementations across industries and use cases
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.
18 teams, siloed data, cargo checked flight-by-flight. Now one shared workspace turns bookings and campaigns into real-time decisions.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
Generic AI training wouldn't reach workers across construction sites, studios, and sales floors. Each built a Custom GPT for their own role.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.
As Engine passed 1,000 employees, new hires and veterans alike lost time to tickets and searches. Now Slackbot answers instantly, in Slack.
A travel platform trusted by over one million travelers, supporting small and midsize businesses with a team that has grown beyond 1,000 employees.
As headcount grew, daily work became more complicated, with new hires needing help on routine issues like system access and benefits enrollment,...
“In a high-volume environment where I send thousands of messages a month, Slackbot is truly the chaos tamer of Slack.”
Business travel management platform for hotel bookings and corporate lodging.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Engine's Employee support is part of this use case:
Related implementations across industries and use cases
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.
18 teams, siloed data, cargo checked flight-by-flight. Now one shared workspace turns bookings and campaigns into real-time decisions.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
Generic AI training wouldn't reach workers across construction sites, studios, and sales floors. Each built a Custom GPT for their own role.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.