AI use case
Internal AI assistants that answer employee questions about IT, HR, policies, and workplace processes through conversational interfaces.
54 case studies (+106% last year)
See where employee support assistant ranks for your industry and your role
Get a free personalized overview of what's working with AI in your industry and your role.
Answers scattered across hundreds of SharePoint docs drove repetitive support tickets. An air-gapped AI now surfaces them in seconds.
Asset ledgers across three tools were unreachable by the AI helpdesk. One migration consolidated them — now employees self-serve through AI.
Colleagues hunted through knowledge systems for answers; Global Markets hand-sorted emails before ops could act. Claude now handles both.
As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.
Answers in Slack, docs, and people's heads. Crafty documented it first; agents now handle 60%+ of questions and free 730 engineer hours.
Policies were on the intranet. Employees called HR anyway. Now a Teams agent answers around the clock, freeing HR for complex cases.
Context Windows Pro
Research and prioritise AI use cases with data that shows you what’s working. Upgrade now to unlock the full database.
36 case studies
Generative AI search across specialized corpora — medical, scientific, financial — returning synthesized, cited answers instead of keyword hits.
31 case studies
AI that synthesizes findings across multiple sources, studies, and documents to accelerate research and decision-making.
271 case studies
LLM-powered search across internal systems — Slack, SharePoint, wikis, databases — returning synthesized, cited answers instead of link lists. Also how support staff find the right answer while a customer is on the line.
Context Windows brings together case studies on what companies are doing with AI, from across the web. So you can prioritise what's already working.
Context Windows Pro
AI use case
Internal AI assistants that answer employee questions about IT, HR, policies, and workplace processes through conversational interfaces.
54 case studies (+106% last year)
See where employee support assistant ranks for your industry and your role
Get a free personalized overview of what's working with AI in your industry and your role.
Answers scattered across hundreds of SharePoint docs drove repetitive support tickets. An air-gapped AI now surfaces them in seconds.
Asset ledgers across three tools were unreachable by the AI helpdesk. One migration consolidated them — now employees self-serve through AI.
Colleagues hunted through knowledge systems for answers; Global Markets hand-sorted emails before ops could act. Claude now handles both.
As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.
Answers in Slack, docs, and people's heads. Crafty documented it first; agents now handle 60%+ of questions and free 730 engineer hours.
Policies were on the intranet. Employees called HR anyway. Now a Teams agent answers around the clock, freeing HR for complex cases.
Context Windows Pro
Research and prioritise AI use cases with data that shows you what’s working. Upgrade now to unlock the full database.
36 case studies
Generative AI search across specialized corpora — medical, scientific, financial — returning synthesized, cited answers instead of keyword hits.
31 case studies
AI that synthesizes findings across multiple sources, studies, and documents to accelerate research and decision-making.
271 case studies
LLM-powered search across internal systems — Slack, SharePoint, wikis, databases — returning synthesized, cited answers instead of link lists. Also how support staff find the right answer while a customer is on the line.
Context Windows brings together case studies on what companies are doing with AI, from across the web. So you can prioritise what's already working.
Context Windows Pro