Context Windows brings together credible AI case studies from the open web,
so you can pick and prioritise the use cases that are already working.
Real-world implementations from
As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.
Answers in Slack, docs, and people's heads. Crafty documented it first; agents now handle 60%+ of questions and free 730 engineer hours.
Policies were on the intranet. Employees called HR anyway. Now a Teams agent answers around the clock, freeing HR for complex cases.
Underwriters searched hundreds of pages of criteria; HR fielded policy questions employees could self-serve. Agents now handle both.
L&T's AI couldn't break out of pilots across 140,000 employees. Microsoft Copilot now serves 23,000+ daily; HR resolution up 70%.
Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.
Context Windows brings together credible AI case studies from the open web,
so you can pick and prioritise the use cases that are already working.
Real-world implementations from
As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.
Answers in Slack, docs, and people's heads. Crafty documented it first; agents now handle 60%+ of questions and free 730 engineer hours.
Policies were on the intranet. Employees called HR anyway. Now a Teams agent answers around the clock, freeing HR for complex cases.
Underwriters searched hundreds of pages of criteria; HR fielded policy questions employees could self-serve. Agents now handle both.
L&T's AI couldn't break out of pilots across 140,000 employees. Microsoft Copilot now serves 23,000+ daily; HR resolution up 70%.
Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.