See how 55 companies
use AI for employee support

We track and decode how AI leaders get results, so you can pursue the right projects with confidence.

Recent case studies from

Hitachi Energy logoH
Hitachi EnergyEmployee support
Heineken logoH
HeinekenProcess automation
Adobe logoA
AdobeEmployee support services
Melitta logoM
MelittaHR knowledge management
EY logoE
EYService desk automation
Hitachi Energy logoH
Hitachi EnergyEmployee support
Heineken logoH
HeinekenProcess automation
Adobe logoA
AdobeEmployee support services
Melitta logoM
MelittaHR knowledge management
EY logoE
EYService desk automation
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Showing 9 of 55 case studies
G-Star RAW logoG

G-Star RAW

Consumer Products|Mid-size
up to

IT support

Routine, multilingual requests bottlenecked IT. An AI assistant in Teams now resolves staff queries instantly in six languages.

40%Ticket Reduction
via microsoft.com
Published Feb 25, 2026
Capita logoC

Capita

Technology|Enterprise

Recruitment and employee support

300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.

43%Time to Hire Reduction
via workday.com
Published Feb 12, 2026
World Wide Technology logoW

World Wide Technology

Technology|Enterprise

IT support

12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.

120hIncident Time Savings
via moveworks.com
Published Jan 27, 2026
Lojas Renner logoL

Lojas Renner

Retail|Enterprise

Employee support agents

Support staff drowned in queries trapped in scattered PDFs. An AI agent factory now resolves thousands of legal and HR requests instantly.

via databricks.com
Published Jan 19, 2026
Heineken logoH

Heineken

Consumer Products

Process automation

Staff manually checked thousands of orders in Excel. Now, automated apps and AI agents validate logistics and pre-screen legal claims.

300hAnnual Time Savings
via microsoft.com
Published Dec 19, 2025
Adobe logoA

Adobe

Software & Platforms|Enterprise

Employee support services

Requests took two days across scattered systems. GenAI now summarizes cases for 8,000 agents, speeding resolutions by 30%.

30%Faster Resolution
via servicenow.com
Published Dec 12, 2025