AI case study

Growth xPartnersHR self-service

Expenses, address changes, and multilingual queries filled HR's days. A Slack AI agent handles them now—HR moved from process to dialogue.

Published

Key results

HR Task Time Reduction
~83%

Result highlights

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The story

Context

An IT consulting firm with roughly 300 employees, including a 20% international workforce, that deliberately tests AI solutions internally before proposing them to enterprise clients.

Challenge

A small HR department was consumed by routine administrative tasks like address changes and expense filings, leaving no bandwidth for the strategic...

Solution
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Quotes

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The company

Growth xPartners logo

Growth xPartners

gxp-group.co.jp

Digital transformation (DX) consulting and system development services for businesses.

IndustryProfessional Services
LocationTokyo, Tokyo, Japan
Employees251-1K
Founded2002

The implementation partner

IGUAZU Corporation logo

IGUAZU Corporation

i-guazu.co.jp
Role in this case study

Helped Growth xPartners implement watsonx Orchestrate, from identifying tasks to practical design.

IndustryTechnology
LocationKawasaki, Kanagawa, Japan
Employees251-1K
Founded1999

The vendor

Enterprise technology and consulting for cloud computing, AI, and business solutions.

IndustryTechnology
LocationArmonk, New York, United States
Employees100K+
Founded1911

Use case

Growth xPartners's HR self-service is part of this use case:

Employee Support Assistant
56 case studies(+119% YoY)
Proven impact?
Average
3.6Typical
3.6Typicalwithin Professional Services
3.6Typicalwithin HR

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