Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.
A workforce-management platform spanning HR, IT, payroll, finance, and global operations, with a data model of thousands of tables and overlapping entity names that mean different things across domains.
The same question, like a balance inquiry, could mean a health savings account, a credit card, or a time-off policy, and managers routinely pivot...
HR, payroll, and IT management platform for global workforce operations.
Framework and developer platform for building LLM-powered applications.
Rippling's Employee assistant is part of this use case:
Related implementations across industries and use cases
Underperforming agents meant engineers rewriting prompts by hand and guessing. Now a self-correcting system reads scores and rewrites them.
Five-fold growth created service bottlenecks for agents. Now, an AI agent handles routine questions, freeing the team for complex problems.
Teams spent hours manually prepping for meetings. Now, custom agents generate instant briefings, speeding up client decisions by days.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Manual workflows held back growth. Now, AI agents automate software provisioning and draft case notes, saving 1,500 hours monthly.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
Keyword bots bottlenecked 100 agents supporting millions. Now, AI resolves FAQs, freeing staff to mine chat logs for product feedback.
Software updates were tied to rigid vehicle production cycles. A GenAI platform now frees 5,000 developers to release code independently.
Scattered AI tools and manual document searches slowed engineers. Now, a unified AI rapidly retrieves specialized technical answers.
Siloed models couldn't reason across domains; a supervisor now routes read, retrieval, and action agents across HR, IT, and finance.
A workforce-management platform spanning HR, IT, payroll, finance, and global operations, with a data model of thousands of tables and overlapping entity names that mean different things across domains.
The same question, like a balance inquiry, could mean a health savings account, a credit card, or a time-off policy, and managers routinely pivot...
HR, payroll, and IT management platform for global workforce operations.
Framework and developer platform for building LLM-powered applications.
Rippling's Employee assistant is part of this use case:
Related implementations across industries and use cases
Underperforming agents meant engineers rewriting prompts by hand and guessing. Now a self-correcting system reads scores and rewrites them.
Five-fold growth created service bottlenecks for agents. Now, an AI agent handles routine questions, freeing the team for complex problems.
Teams spent hours manually prepping for meetings. Now, custom agents generate instant briefings, speeding up client decisions by days.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Manual workflows held back growth. Now, AI agents automate software provisioning and draft case notes, saving 1,500 hours monthly.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
Keyword bots bottlenecked 100 agents supporting millions. Now, AI resolves FAQs, freeing staff to mine chat logs for product feedback.
Software updates were tied to rigid vehicle production cycles. A GenAI platform now frees 5,000 developers to release code independently.
Scattered AI tools and manual document searches slowed engineers. Now, a unified AI rapidly retrieves specialized technical answers.