Developer bottlenecks delayed refunds and account updates for months. Engine's team now builds secure self-service agents in days.
A business and group travel platform for small and medium businesses, trusted by over one million travelers, that grew from a startup into a $2.1 billion company with over 1,000 employees.
As the company scaled, developer bottlenecks slowed delivery of new capabilities like refunds, transactions, and account updates. Low-code tools were...
“Each Apex action we built could be called by any agent, any flow, any process. That modularity meant our second agent took days, not weeks.”
Business travel management platform for hotel bookings and corporate lodging.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Engine's Customer self-service is part of this use case:
Related implementations across industries and use cases
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
18 teams, siloed data, cargo checked flight-by-flight. Now one shared workspace turns bookings and campaigns into real-time decisions.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
Tournaments running simultaneously meant an hour of manual checks each. AI agents now run them in minutes, freeing the team to be proactive.
Large AI training jobs meant fighting for preemptible slots or leaving campus. Marlowe gave any lab guaranteed multi-node access on demand.
Developer bottlenecks delayed refunds and account updates for months. Engine's team now builds secure self-service agents in days.
A business and group travel platform for small and medium businesses, trusted by over one million travelers, that grew from a startup into a $2.1 billion company with over 1,000 employees.
As the company scaled, developer bottlenecks slowed delivery of new capabilities like refunds, transactions, and account updates. Low-code tools were...
“Each Apex action we built could be called by any agent, any flow, any process. That modularity meant our second agent took days, not weeks.”
Business travel management platform for hotel bookings and corporate lodging.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Engine's Customer self-service is part of this use case:
Related implementations across industries and use cases
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Even simple cancellations needed a rep to search multiple systems. Now Eva resolves requests instantly across chat and voice.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
18 teams, siloed data, cargo checked flight-by-flight. Now one shared workspace turns bookings and campaigns into real-time decisions.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
Tournaments running simultaneously meant an hour of manual checks each. AI agents now run them in minutes, freeing the team to be proactive.
Large AI training jobs meant fighting for preemptible slots or leaving campus. Marlowe gave any lab guaranteed multi-node access on demand.