Mahindra Group
Customer outreach
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
- ~8% conversion uplift vs previous methods
Blind spots across 300 hubs hid test drive issues. Tablet mics now surface defects, while AI agents automate sales calls.
An automotive retailer operating over 300 distributed hubs across India, serving millions of customers and managing thousands of test drives weekly.
Distributed field operations created blind spots where mechanical issues and loan objections during test drives went undetected. Additionally, a high...
E-commerce platform for buying, selling, and financing used vehicles.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Cars24's Sales operations automation is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Spot-checks left most calls dark. AI now covers every one—revealing the first 90 seconds beat demographics as a conversion predictor.
Manual QA left 90% of calls unchecked. AI now audits every interaction, accurately capturing mixed Hindi-English conversations.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
Blind spots across 300 hubs hid test drive issues. Tablet mics now surface defects, while AI agents automate sales calls.
An automotive retailer operating over 300 distributed hubs across India, serving millions of customers and managing thousands of test drives weekly.
Distributed field operations created blind spots where mechanical issues and loan objections during test drives went undetected. Additionally, a high...
E-commerce platform for buying, selling, and financing used vehicles.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Cars24's Sales operations automation is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Spot-checks left most calls dark. AI now covers every one—revealing the first 90 seconds beat demographics as a conversion predictor.
Manual QA left 90% of calls unchecked. AI now audits every interaction, accurately capturing mixed Hindi-English conversations.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.