30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
A Japanese life insurance company with approximately 35,000 field sales professionals who manage long-term customer relationships, communicating personally with customers through major life events from policy proposals to moments of bereavement or illness.
Representatives send over 1,000 customer messages per year, with some spending more than 30 minutes drafting a single letter. Administrative tasks...
“One approach would be to send AI-generated content directly to customers without any human involvement. But Daiichi Life values human warmth and staying close to customers. We therefore hold firmly to a policy of letting Digital Buddy provide speed and accuracy, while Total Life Plan Designers build trust through thoughtful conversations.”
Life insurance company offering personal coverage, pensions, and asset management.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Dai-ichi Life Insurance's Sales support is part of this use case:
Related implementations across industries and use cases
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Spot-checks left most calls dark. AI now covers every one—revealing the first 90 seconds beat demographics as a conversion predictor.
Sales agents combed hundreds of docs; unanswered questions pulled in senior staff. Now answers take seconds, saving days of effort weekly.
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Advisers were bottlenecked by manual market scanning and data validation. Now, an AI agent reviews 1,500+ signals to deliver vetted leads.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
A Japanese life insurance company with approximately 35,000 field sales professionals who manage long-term customer relationships, communicating personally with customers through major life events from policy proposals to moments of bereavement or illness.
Representatives send over 1,000 customer messages per year, with some spending more than 30 minutes drafting a single letter. Administrative tasks...
“One approach would be to send AI-generated content directly to customers without any human involvement. But Daiichi Life values human warmth and staying close to customers. We therefore hold firmly to a policy of letting Digital Buddy provide speed and accuracy, while Total Life Plan Designers build trust through thoughtful conversations.”
Life insurance company offering personal coverage, pensions, and asset management.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Dai-ichi Life Insurance's Sales support is part of this use case:
Related implementations across industries and use cases
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Spot-checks left most calls dark. AI now covers every one—revealing the first 90 seconds beat demographics as a conversion predictor.
Sales agents combed hundreds of docs; unanswered questions pulled in senior staff. Now answers take seconds, saving days of effort weekly.
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Advisers were bottlenecked by manual market scanning and data validation. Now, an AI agent reviews 1,500+ signals to deliver vetted leads.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.