Accenture
Sales enablement
Creating sales tags triggered complex IT cycles. Now, AI agents automate the workflow and coach sellers on every deal—not just big ones.
- 2,200 users in Agentforce pilot
- Projected rollout to 55,000 users
Range questions once meant days waiting on sales engineers across time zones. Now sellers get live answers mid-conversation.
A manufacturer of sophisticated business jets for corporate and government buyers who expect premium, real-time sales experiences during the purchase process.
Answering buyer questions about aircraft performance required complex calculations factoring in weather, runway conditions, and wind patterns, which...
“When it comes to the computations we've built into this agent, sellers can now generate results on the fly, within seconds. They get rich visualizations that they can share live with customers directly from their screen. If the customer wants to explore different scenarios, they can do it in real time.”
Manufacturer and servicer of business jets and specialized defense aircraft.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Bombardier's Flight performance calculations is part of this use case:
Related implementations across industries and use cases
Creating sales tags triggered complex IT cycles. Now, AI agents automate the workflow and coach sellers on every deal—not just big ones.
Leads arrived unqualified, pulling engineers into days of BANT research. Two agents now qualify every inbound and brief sellers in minutes.
Sales reps navigated 9 disjointed tools to research accounts. Now, an AI app instantly generates insight decks for reps to review.
Sellers dug through scattered records for pricing and contracts. Now, they ask a voice AI to instantly generate visual dashboards.
Agents dug through a vast catalog for answers. Now, AI preps calls and surfaces instant insights for 300 remote employees.
Building a compliant bot took 512 hours. A unified framework cuts that to 64, launching agents with just 50 lines of code.
Admin overhead slowed decision-making. Copilot now automates content generation, cutting daily busywork by 30 mins.
As funding contracted, 20 fundraisers rebuilt every proposal from scratch. Shared skills now encode team methods for any colleague to apply.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
Range questions once meant days waiting on sales engineers across time zones. Now sellers get live answers mid-conversation.
A manufacturer of sophisticated business jets for corporate and government buyers who expect premium, real-time sales experiences during the purchase process.
Answering buyer questions about aircraft performance required complex calculations factoring in weather, runway conditions, and wind patterns, which...
“When it comes to the computations we've built into this agent, sellers can now generate results on the fly, within seconds. They get rich visualizations that they can share live with customers directly from their screen. If the customer wants to explore different scenarios, they can do it in real time.”
Manufacturer and servicer of business jets and specialized defense aircraft.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Bombardier's Flight performance calculations is part of this use case:
Related implementations across industries and use cases
Creating sales tags triggered complex IT cycles. Now, AI agents automate the workflow and coach sellers on every deal—not just big ones.
Leads arrived unqualified, pulling engineers into days of BANT research. Two agents now qualify every inbound and brief sellers in minutes.
Sales reps navigated 9 disjointed tools to research accounts. Now, an AI app instantly generates insight decks for reps to review.
Sellers dug through scattered records for pricing and contracts. Now, they ask a voice AI to instantly generate visual dashboards.
Agents dug through a vast catalog for answers. Now, AI preps calls and surfaces instant insights for 300 remote employees.
Building a compliant bot took 512 hours. A unified framework cuts that to 64, launching agents with just 50 lines of code.
Admin overhead slowed decision-making. Copilot now automates content generation, cutting daily busywork by 30 mins.
As funding contracted, 20 fundraisers rebuilt every proposal from scratch. Shared skills now encode team methods for any colleague to apply.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.