AI case study

BombardierFlight performance calculations

Range questions once meant days waiting on sales engineers across time zones. Now sellers get live answers mid-conversation.

Published

Key results

Calculation Time
10-20 secs
vs 4 hours of engineering work
Accuracy Rate
97%
User Satisfaction
5/5

Result highlights

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The story

Context

A manufacturer of sophisticated business jets for corporate and government buyers who expect premium, real-time sales experiences during the purchase process.

Challenge

Answering buyer questions about aircraft performance required complex calculations factoring in weather, runway conditions, and wind patterns, which...

Solution
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Scope & timeline

  • Clara built and deployed in 15 weeks
  • Clara scaling to 300+ sales team members

Quotes

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The company

Bombardier logo

Bombardier

bombardier.com

Manufacturer and servicer of business jets and specialized defense aircraft.

IndustryAerospace & Defense
LocationMontreal, QC, Canada
Employees10K-50K
Founded1942

The vendor

AI-powered CRM platform for sales, service, marketing, and commerce teams.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees50K-100K
Founded1999

Use case

Bombardier's Flight performance calculations is part of this use case:

Enterprise Search
282 case studies(-19% YoY)
Proven impact?
Average
2.6Below average
2.6Below averagewithin Sales

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