Millions needed guidance during a Super Bowl puzzle event. An AI handled 10K queries per minute, nudging theories without leaking answers.
A global entertainment conglomerate launched one of the largest interactive digital puzzle experiences ever attempted during a Super Bowl, inviting millions of fans to solve multilayered riddles in real time.
The organization needed an AI agent capable of guiding massive volumes of concurrent participants through complex mysteries without ever revealing...
“We turned ambitious game requirements into something truly agentic — an AI-powered gaming platform. No one had ever built a gaming platform on Salesforce before.”
YouTube content production and brand management company.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Related implementations across industries and use cases
1M+ players flooded a Super Bowl puzzle chatbot. A real-time AI security layer absorbed the surge and blocked malicious prompt injections.
14s lags limited AI play to <5%. Cutting latency 4x unlocked real-time tactics, driving AI modes to >60% of total gameplay share.
Ads held attention for mere seconds. A voice-driven AI quarterback now hosts trivia games, turning passive viewers into active leads.
Manual checks across 160 games bottlenecked support. GenAI now references player data to resolve 90% of inquiries in minutes.
20 reps managed 200k annual inquiries. An AI agent now resolves routine questions, freeing staff to drive premium sales.
Email support dragged for hours during live games. An AI agent now absorbs the spikes, resolving 80% of queries in minutes.
Manual prospect sourcing took 2 months. Now, AI enriches 8M records and routes scored sponsorship leads to 150 reps in 24 hours.
Rigid search rules forced endless manual tagging sprints. Now, ML classifies products at ingestion to match natural shopper language.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Millions needed guidance during a Super Bowl puzzle event. An AI handled 10K queries per minute, nudging theories without leaking answers.
A global entertainment conglomerate launched one of the largest interactive digital puzzle experiences ever attempted during a Super Bowl, inviting millions of fans to solve multilayered riddles in real time.
The organization needed an AI agent capable of guiding massive volumes of concurrent participants through complex mysteries without ever revealing...
“We turned ambitious game requirements into something truly agentic — an AI-powered gaming platform. No one had ever built a gaming platform on Salesforce before.”
YouTube content production and brand management company.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Related implementations across industries and use cases
1M+ players flooded a Super Bowl puzzle chatbot. A real-time AI security layer absorbed the surge and blocked malicious prompt injections.
14s lags limited AI play to <5%. Cutting latency 4x unlocked real-time tactics, driving AI modes to >60% of total gameplay share.
Ads held attention for mere seconds. A voice-driven AI quarterback now hosts trivia games, turning passive viewers into active leads.
Manual checks across 160 games bottlenecked support. GenAI now references player data to resolve 90% of inquiries in minutes.
20 reps managed 200k annual inquiries. An AI agent now resolves routine questions, freeing staff to drive premium sales.
Email support dragged for hours during live games. An AI agent now absorbs the spikes, resolving 80% of queries in minutes.
Manual prospect sourcing took 2 months. Now, AI enriches 8M records and routes scored sponsorship leads to 150 reps in 24 hours.
Rigid search rules forced endless manual tagging sprints. Now, ML classifies products at ingestion to match natural shopper language.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.