Parloa
Customer service automation
Legacy phone systems failed to scale. Now, AI handles 3M daily calls for a retailer, lifting shopping cart value by 10%.
- 10% increase in shopping cart value for client
- 3 million calls handled daily for client
Customers faced 10-minute queues. AI now answers instantly, cutting handle time 78% and freeing agents for complex issues.
A conversational AI provider automating over 50 million interactions annually for clients in logistics and telecommunications.
Customers navigated complex phone menus and faced 10-minute wait times due to high call volumes that overwhelmed human agents. Legacy IVR systems...
“We help companies deliver better customer experiences by creating powerful voicebots that anyone can use.”
AI platform for automating customer interactions through voice and chat.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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