AI case study

Vernost Tech VenturesTravel booking automation

Holiday bookings took an hour. AI agents now automate discovery and confirmation, cutting conversion to under 15 minutes.

Published|7 months ago

Key results

Booking Time Reduction
60%
Interaction Time Reduction
50%
Sales Conversion Time
< 15 mins
vs 1 hour

Result highlights

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The story

Context

A global B2B technology provider supports over 100 million users across 35+ countries for enterprise clients like Axis Bank and Indigo Airlines.

Challenge

Booking holiday packages was a complex decision-making process that typically required multiple sessions and up to an hour to complete. The existing...

Solution
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Quotes

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Use case

Vernost Tech Ventures's Travel booking automation is part of this use case:

Agentic Customer Service
71 case studies(+155% YoY)
Proven impact?
LowModerateVery Strong
8.9Very strong
6.4Strongwithin Travel & Tourism
3.1Moderatewithin Product Engineering

The company

Vernost Tech Ventures logo

Vernost Tech Ventures

vernost.com

B2B technology platforms for loyalty, travel, and payment solutions.

IndustryTravel & Tourism
LocationMumbai, MH, India
Employees51-250
Founded2014

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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