AI case study

Matrix LabsWeb3 task automation

Complex protocols blocked user adoption. AI agents now execute wallet setup and swaps from natural language, driving 330k signups.

Published|6 months ago

Key results

Customer Satisfaction
95%

Result highlights

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The story

Context

A Canadian startup developing virtual environments where users build and explore 3D applications on blockchain networks.

Challenge

First-time users struggled with technical barriers like wallet setup and navigating decentralized protocols. Existing AI platforms lacked the...

Solution
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Scope & timeline

  • 110x faster model integration

Quotes

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Use case

Matrix Labs's Web3 task automation is part of this use case:

Agentic Customer Service
71 case studies(+155% YoY)
Proven impact?
LowModerateVery Strong
8.9Very strong
8.3Very strongwithin Software & Platforms
3.1Moderatewithin Product Engineering

The company

Matrix Labs logo

Matrix Labs

matrixlabs.org

Metaverse and blockchain development studio for multichain 3D applications.

IndustrySoftware & Platforms
LocationVancouver, BC, Canada
Employees11-50
Founded2021

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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