AI case study

TELUSEnterprise AI platform

Committing to one model was risky. A gateway now routes 100k staff to 40+ AI tools via chat, saving 500k hours.

Published|6 months ago

Key results

Total Benefits
$90M+
Total Time Saved
500k+ hours
Saved Per Interaction
40 mins

Result highlights

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The story

Context

A global communications technology company with over 100,000 employees operating across telecommunications, healthcare, agriculture, and security sectors.

Challenge

The organization sought to empower its massive workforce with generative AI but faced risks regarding data privacy and rapid technological...

Solution
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Scope & timeline

  • 30% faster code shipping via AI
  • 57,000+ team members using AI platform

Quotes

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The company

Telecommunications provider of wireless, internet, TV, and digital health services.

IndustryTelecommunications
LocationVancouver, BC, Canada
Employees100K+
Founded1990

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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