TELUS
Enterprise AI platform
Committing to one model was risky. A gateway now routes 100k staff to 40+ AI tools via chat, saving 500k hours.
- $90M+ benefits from Gen AI products
- 500,000+ hours saved via AI
- 40 mins saved per AI interaction
Connecting systems meant months of custom coding. Now, AI bridges incompatible apps, helping engineers ship 30% faster.
A global communications technology leader serving 20 million customers across telecommunications, healthcare, and security while operating hundreds of specialized, disparate technology systems.
Connecting incompatible systems required expensive custom integrations that stalled innovation. Non-technical employees with improvement ideas faced...
“In just a couple of years, we've transformed how 57,000 team members work — with teams creating over 13,000 custom AI solutions and engineering shipping code 30% faster. Our partnership with Anthropic has been invaluable. Their commitment to building reliable, ethical AI aligns perfectly with our vision for democratizing AI access while maintaining trust and safety,”
Telecommunications provider of wireless, internet, TV, and digital health services.
Anthropic is a technology company specializing in artificial intelligence and machine learning solutions.
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