BankUnited
Internal policy search
Staff navigated 400 documents while clients waited. An AI assistant now retrieves verified answers in under 10 seconds.
- Policy answers retrieved in under 10 seconds
- 95% accuracy on policy questions
Manual research took hours per task. A secure AI chatbot now synthesizes internal data instantly.
A global financial services and insurance enterprise headquartered in Canada offering asset management and wealth solutions.
Employees spent hours on manual research and data analysis, leaving less time for high-value client impact. After conducting 40 initial experiments,...
“We’re focused on areas where we believe that generative AI can have a meaningful impact on the client experience.”
Life insurance, wealth management, and asset management services.
Cloud computing platform and on-demand infrastructure services.
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