Procedures were buried in silos. Now, a GenAI bot answers staff questions instantly, sparing experts from repetitive requests.
A global luxury fashion retailer behind brands like Coach and Kate Spade, operating 1,400 stores and employing 18,000 people worldwide.
Organizational knowledge was siloed across disparate business units and portals, making it difficult for employees to locate standard operating...
“Using generative AI on AWS, we are capturing the DNA of our company. This solution is going to get people the information that they want much quicker.”
Global house of luxury brands including Coach, Kate Spade, and Stuart Weitzman.
Cloud computing platform and on-demand infrastructure services.
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