AI case study

SmartlingAutomated translation

Generic models missed tone, forcing manual fixes. RAG-enhanced AI now captures brand voice, cutting human editing effort by 30%.

Published|3 months ago

Key results

Editing Effort Reduction
30%
Quality Improvement
26%

Result highlights

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The story

Context

An enterprise platform handling billions of words annually across more than 450 languages and locales for hundreds of global businesses.

Challenge

While foundational models produced fluent text, they often missed critical tone, terminology, and cultural nuance, forcing customers to spend...

Solution
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Quotes

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The company

Smartling logo

Smartling

smartling.com

AI-powered translation management platform and localization services.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees251-1K
Founded2009

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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