Managers spent hours compiling account data. AI agents now spot adoption dips and draft success plays instantly.
An enterprise software provider manages over $6.9 billion in annual contract value through nearly 2,000 customer success employees.
Data fragmentation across isolated systems made it difficult to anticipate customer needs or detect churn risks early. Managers spent hours manually...
“Great outcomes for customers start with great tools for teams. Our connected platform and AI-powered workflows ensure Success teams have what they need to stay proactive, aligned, and focused on growth.”
ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
Note — ServiceNow is also the AI provider behind this implementation.
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