Staff manually navigated multiple systems. AI now unifies data to trigger real-time actions, delivering 27x faster query processing.
A global enterprise software company with over 20,000 employees managing massive internal data volumes across complex operations.
Procurement teams relied on "rear-view" dashboards and scattered data sources, forcing staff to manually switch between systems to find insights....
ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
Note — ServiceNow is also the AI provider behind this implementation.
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