AI case study

OracleEnterprise search

Keyword search forced staff to sift through links. Now, AI generates direct answers from internal docs, citing sources for verification.

Published|1 year ago

Key results

Positive Feedback
>75%

Result highlights

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The story

Context

A global technology provider operates a centralized intranet receiving over five million monthly hits and 500,000 search queries from its workforce.

Challenge

Traditional lexical search lacked semantic understanding, forcing employees to sift through lists of links that often missed their intent. This...

Solution
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Scope & timeline

  • Clickthrough rate increased from ~35% to ~70%

The company

Enterprise database software and cloud infrastructure services.

IndustrySoftware & Platforms
LocationAustin, TX, USA
Employees100K+
Founded1977

The AI provider

NoteOracle is also the AI provider behind this implementation.

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