AI case study

Pure StorageEnterprise knowledge search

Engineers spent up to an hour digging through Jira and wikis. AI now scans those silos to surface technical answers instantly.

Published|1 year ago

Key results

Saved on Searches
30+ mins
Employee Satisfaction Boost
39 points

Result highlights

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The story

Context

A software and technology enterprise with distributed teams needing to access critical information across multiple siloed systems.

Challenge

Support engineers spent up to an hour manually digging through Jira, GitHub, and internal wikis to resolve technical issues. Legal and...

Solution
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Scope & timeline

  • 5 minutes to develop custom GenAI apps

The company

Pure Storage logo

Pure Storage

purestorage.com

All-flash data storage platform for enterprise and cloud infrastructure.

IndustryTechnology
LocationSanta Clara, CA, USA
Employees5K-10K
Founded2009

The AI provider

AI-powered enterprise search and assistant platform for workplace knowledge.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2019

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