Sales reps manually interpreted unstructured email orders. Now, AI extracts product codes and validates data to trigger ERP workflows.
A leading European producer and distributor of stainless steels and special alloys that supplies processed materials, ranging from castings to tubes, to industrial clients.
Customer orders primarily arrived via email, forcing sales representatives to manually interpret unstructured messages and search internal systems...
“Seeing the solution extract order details from emails in real time was a breakthrough for us. This shift not only accelerates efficiency but also strengthens client relationships—proof that AI can deliver tangible business impact.”
Stainless steel service center distributing processed metal products.
Built Oiki's AI-powered order management solution using watsonx and its AI Accelerator methodology
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Oiki Acciai Inossidabili's Order processing is part of this use case:
Related implementations across industries and use cases
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
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Sales reps manually interpreted unstructured email orders. Now, AI extracts product codes and validates data to trigger ERP workflows.
A leading European producer and distributor of stainless steels and special alloys that supplies processed materials, ranging from castings to tubes, to industrial clients.
Customer orders primarily arrived via email, forcing sales representatives to manually interpret unstructured messages and search internal systems...
“Seeing the solution extract order details from emails in real time was a breakthrough for us. This shift not only accelerates efficiency but also strengthens client relationships—proof that AI can deliver tangible business impact.”
Stainless steel service center distributing processed metal products.
Built Oiki's AI-powered order management solution using watsonx and its AI Accelerator methodology
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Oiki Acciai Inossidabili's Order processing is part of this use case:
Related implementations across industries and use cases
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
Manual 12-day checks for EU deforestation rules created risk. Now, an AI traces the supply chain in 3 minutes, ensuring full compliance.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.