Sales reps manually interpreted unstructured email orders. Now, AI extracts product codes and validates data to trigger ERP workflows.
A leading European producer and distributor of stainless steels and special alloys that supplies processed materials, ranging from castings to tubes, to industrial clients.
Customer orders primarily arrived via email, forcing sales representatives to manually interpret unstructured messages and search internal systems...
“Seeing the solution extract order details from emails in real time was a breakthrough for us. This shift not only accelerates efficiency but also strengthens client relationships—proof that AI can deliver tangible business impact.”
Stainless steel service center distributing processed metal products.
Built Oiki's AI-powered order management solution using watsonx and its AI Accelerator methodology
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Oiki Acciai Inossidabili's Order processing is part of this use case:
Related implementations across industries and use cases
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Buyers dug through 10-page PDFs across nine inboxes, comparing each to POs line by line. AI agents handle 90%+—only deviations reach buyers.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Buyers dug through 10-page PDFs across nine inboxes, comparing each to POs line by line. AI agents handle 90%+—only deviations reach buyers.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Sales reps manually interpreted unstructured email orders. Now, AI extracts product codes and validates data to trigger ERP workflows.
A leading European producer and distributor of stainless steels and special alloys that supplies processed materials, ranging from castings to tubes, to industrial clients.
Customer orders primarily arrived via email, forcing sales representatives to manually interpret unstructured messages and search internal systems...
“Seeing the solution extract order details from emails in real time was a breakthrough for us. This shift not only accelerates efficiency but also strengthens client relationships—proof that AI can deliver tangible business impact.”
Stainless steel service center distributing processed metal products.
Built Oiki's AI-powered order management solution using watsonx and its AI Accelerator methodology
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Oiki Acciai Inossidabili's Order processing is part of this use case:
Related implementations across industries and use cases
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Buyers dug through 10-page PDFs across nine inboxes, comparing each to POs line by line. AI agents handle 90%+—only deviations reach buyers.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
Buyers dug through 10-page PDFs across nine inboxes, comparing each to POs line by line. AI agents handle 90%+—only deviations reach buyers.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.