AI case study

PromoceanPurchase order follow-up

Vendor emails in mixed formats ate 19 hours daily. Now an AI agent reads them, buyers approve next steps in one dashboard.

Published

Key results

Faster Follow-up
20%
Effort Reduction
63%

Result highlights

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Where AI sits in the process

Where AI sits in this process. Unlock to see each step. AI PEOPLE Enarot isclu Enarotiscl Enarotiscl Enaro Enaroti
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The story

Context

A wholesale distributor generating approximately €100 million in revenue, helping major consumer brands bring packaging, point-of-sale materials, and promotional merchandise to market through product development, sourcing, manufacturing, and worldwide distribution.

Challenge

Vendor confirmations arrived by email in different formats and languages, often buried in complex attachments, forcing buyers to move between...

Solution
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The company

Promocean logo

Promocean

promocean.com

Marketing merchandise and point-of-sale materials supply chain for FMCG and retail.

IndustryIndustrial & Manufacturing
LocationLondon, England, UK
Employees51-250
Founded2004

The implementation partner

SOA People logo

SOA People

soapeople.com
Role in this case study

Built Promocean's agentic AI procurement app and integrated it with its SAP ERP landscape

IndustryProfessional Services
LocationBrussels, Brussels Capital Region, Belgium
Employees1K-5K
Founded1999

The vendor

SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.

IndustrySoftware & Platforms
LocationWalldorf, Germany
Employees100K+
Founded1972

Use case

Promocean's Purchase order follow-up is part of this use case:

Workplace AI
283 case studies(+213% YoY)
Proven impact?
Average
3.3Typical
3.3Typicalwithin Industrial & Manufacturing
3.3Typicalwithin Operations

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