Staff manually cross-referenced vendor emails across screens. Now, an AI agent summarizes order changes for one-click human approval.
New Zealand’s largest farmer-owned rural supplier serves over 79,000 shareholders through more than 90 retail stores, managing over NZ$2 billion in annual turnover for products ranging from fertilizer to fuel.
Shifting to a centralized purchasing model concentrated vendor interactions from individual stores into a small administrative team. Procurement...
“Our partnership with Microsoft has been instrumental in enabling Farmlands’ digital transformation. By standardizing on Microsoft Dynamics 365 and thoughtfully applying agentic AI with humans firmly in the loop, we are creating a more efficient, resilient, and scalable operating model.”
Agricultural supplies and services cooperative for the New Zealand farming sector.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Farmlands Cooperative's Purchase order processing is part of this use case:
Related implementations across industries and use cases
Scattered systems left a long tail of manual actions untouched. AI agents now operate UIs directly to run workflows, escalating exceptions.
A 16-person team hand-keyed hundreds of daily invoices. AI now extracts and routes data, freeing staff to resolve exceptions.
Volunteers guessed prices, causing unprofitable shipping. Now, they log items in an app where AI suggests optimal prices and routing.
Staff manually searched files to resolve vessel delays. Now, they use Copilot to organize past data into tables for rapid responses.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Employees previously broke work into rigid tasks. Now, they delegate high-level goals to agents that work autonomously for hours.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Training models for 300+ invoice formats bottlenecked operations. Now, generative AI extracts data instantly; staff review exceptions.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Staff manually cross-referenced vendor emails across screens. Now, an AI agent summarizes order changes for one-click human approval.
New Zealand’s largest farmer-owned rural supplier serves over 79,000 shareholders through more than 90 retail stores, managing over NZ$2 billion in annual turnover for products ranging from fertilizer to fuel.
Shifting to a centralized purchasing model concentrated vendor interactions from individual stores into a small administrative team. Procurement...
“Our partnership with Microsoft has been instrumental in enabling Farmlands’ digital transformation. By standardizing on Microsoft Dynamics 365 and thoughtfully applying agentic AI with humans firmly in the loop, we are creating a more efficient, resilient, and scalable operating model.”
Agricultural supplies and services cooperative for the New Zealand farming sector.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Farmlands Cooperative's Purchase order processing is part of this use case:
Related implementations across industries and use cases
Scattered systems left a long tail of manual actions untouched. AI agents now operate UIs directly to run workflows, escalating exceptions.
A 16-person team hand-keyed hundreds of daily invoices. AI now extracts and routes data, freeing staff to resolve exceptions.
Volunteers guessed prices, causing unprofitable shipping. Now, they log items in an app where AI suggests optimal prices and routing.
Staff manually searched files to resolve vessel delays. Now, they use Copilot to organize past data into tables for rapid responses.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Employees previously broke work into rigid tasks. Now, they delegate high-level goals to agents that work autonomously for hours.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Training models for 300+ invoice formats bottlenecked operations. Now, generative AI extracts data instantly; staff review exceptions.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.