Manchester City Council
Customer support
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
- Onboarding time reduced from 1-2 weeks to 1 day
6,000 annual infrastructure tickets delayed modernization. Now, an AI bot resolves 74% of requests while Copilot accelerates coding.
A UK justice system organization employing over 18,000 people relies on 700 internal developers to transition all paper-based casework into 14 modern digital services.
Progress on this massive digital transformation slowed as the legacy development platform struggled to provide rapid feedback loops at scale....
“Using GitHub Copilot coding agent, I was able to create a FinOps report, analyze the data, and create a live-service visualization for business users in only a few minutes and with minimal prompting, giving us a potential cost savings of £5,000 through business-led environment scheduling. Using these tools makes it easier for me to iterate at a pace that follows my thoughts and achieves business value sooner.”
Government advisory body for England's natural environment and wildlife conservation.
Built an AI agent and a scalable platform engineering model for HMCTS using Microsoft Azure.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Natural England's Developer support is part of this use case:
Related implementations across industries and use cases
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Manual processing blocked 24/7 support. Now, an AI agent resolves routine requests autonomously, freeing staff for relationship work.
Ticket transfers between teams delayed support. Now, AI routes queries by theme and surfaces suggested answers for human agents.
A bug sat for years because the fix meant a month of digging. AI traced the fragmented code to draft a solution in three days.
Undocumented 1990s systems made upgrades risky. AI reverse-engineered decades of legacy code to map architectures and build modern APIs.
Deciphering 6M lines of 1970s code delayed modernization. Now, AI translates legacy logic into plain English for IT teams to validate.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
A mistranslated word could derail global R&D projects. Now, researchers instantly refine technical papers & communicate seamlessly across languages.
Protecting users from harmful on-device AI required internet. A powerful safety AI now runs directly on the PC, guarding users even when offline.
6,000 annual infrastructure tickets delayed modernization. Now, an AI bot resolves 74% of requests while Copilot accelerates coding.
A UK justice system organization employing over 18,000 people relies on 700 internal developers to transition all paper-based casework into 14 modern digital services.
Progress on this massive digital transformation slowed as the legacy development platform struggled to provide rapid feedback loops at scale....
“Using GitHub Copilot coding agent, I was able to create a FinOps report, analyze the data, and create a live-service visualization for business users in only a few minutes and with minimal prompting, giving us a potential cost savings of £5,000 through business-led environment scheduling. Using these tools makes it easier for me to iterate at a pace that follows my thoughts and achieves business value sooner.”
Government advisory body for England's natural environment and wildlife conservation.
Built an AI agent and a scalable platform engineering model for HMCTS using Microsoft Azure.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Natural England's Developer support is part of this use case:
Related implementations across industries and use cases
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Manual processing blocked 24/7 support. Now, an AI agent resolves routine requests autonomously, freeing staff for relationship work.
Ticket transfers between teams delayed support. Now, AI routes queries by theme and surfaces suggested answers for human agents.
A bug sat for years because the fix meant a month of digging. AI traced the fragmented code to draft a solution in three days.
Undocumented 1990s systems made upgrades risky. AI reverse-engineered decades of legacy code to map architectures and build modern APIs.
Deciphering 6M lines of 1970s code delayed modernization. Now, AI translates legacy logic into plain English for IT teams to validate.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
A mistranslated word could derail global R&D projects. Now, researchers instantly refine technical papers & communicate seamlessly across languages.
Protecting users from harmful on-device AI required internet. A powerful safety AI now runs directly on the PC, guarding users even when offline.