AI case study

CiscoInternal developer support

Routine cloud setups tied up engineers for days. Now, developers ask AI agents in Jira and Webex to provision resources instantly.

Published|1 month ago

Key results

Setup Time
<1 hour
Productivity Boost
10x

Result highlights

Unlock 2 result highlights

The story

Context

A technology incubation engine's platform engineering team manages complex, distributed cloud-native software environments across multiple heterogeneous systems.

Challenge

Engineers faced constant context-switching to fulfill routine developer requests for access management and infrastructure provisioning, which often...

Solution
Unlock full story

The company

Networking, security, and IT infrastructure for enterprise digital operations.

IndustryTechnology
LocationSan Jose, CA, USA
Employees50K-100K
Founded1984

The vendor

Framework and developer platform for building LLM-powered applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2022

Use case

Cisco's Internal developer support is part of this use case:

Workplace AI
177 case studies(+42% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
3.0Moderatewithin Technology
3.7Moderatewithin Product Engineering

Similar Case Studies

Related implementations across industries and use cases

203 AI case studies in Workplace AI

160 AI case studies in Technology

588 AI case studies in Product Engineering