AI case study

Mars Science & DiagnosticsCampaign creation

Fragmented, agency-heavy campaign workflows took months. AI agents now draft briefs from brand guidelines, cutting it to weeks.

Published

Result highlights

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The story

Context

A $65 billion family-owned business with more than 170,000 associates worldwide, spanning petcare products, veterinary services, and food and snacking brands.

Challenge

The highly federated and decentralized organization relied on disconnected data and legacy systems, with many business processes remaining fragmented...

Solution
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Scope & timeline

  • 62,000+ associates empowered with AI agents
  • Gemini app rolled out to 60,000 associates

Quotes

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The company

Mars Science & Diagnostics logo

Mars Science & Diagnostics

mars.com

Veterinary diagnostics and health solutions for the petcare industry.

IndustryPharmaceuticals & Biotech
LocationMcLean, VA, USA
Employees50K-100K
Founded1911

The implementation partner

Accenture logo

Accenture

accenture.com
Role in this case study

Partnered with Google Cloud to build Mars' One Demand AI agentic system.

IndustryProfessional Services
LocationDublin, Ireland
Employees100K+
Founded1989

The vendor

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

Use case

Mars Science & Diagnostics's Campaign creation is part of this use case:

Content Creation
66 case studies(-12% YoY)
Proven impact?
Average
4.5Typical
4.5Typicalwithin Marketing

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