Surging demand overwhelmed 50 pre-sales reps. Now, AI voice agents initiate calls, educate buyers, and qualify leads for human handoff.
A Brazilian digital financial provider manages a regulated, interest-free group purchasing model for high-ticket goods, serving a high volume of consumers who lack access to traditional credit.
Strong inbound demand overwhelmed the manual pre-sales team of 50 representatives, limiting throughput and slowing response times for high-intent...
“We evaluated several speech-to-text providers, but Deepgram stood out immediately for Brazilian Portuguese. Other solutions struggled with domain-specific vocabulary—confusing car model names like 'Ônix' with common words like 'ônibus' [bus]. Deepgram got it right, even in noisy environments like traffic or subway calls. That accuracy was non-negotiable for us.”
Digital consortium fintech for vehicle, property, and electronics financing.
Voice AI platform for speech-to-text, text-to-speech, and conversational agents.
Klubi's Lead qualification is part of this use case:
Related implementations across industries and use cases
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Tools failed on Hindi-English mixes, limiting QA to <10% of calls. AI now transcribes every word to audit 100% of interactions.
Manual QA left 90% of calls unchecked. AI now audits every interaction, accurately capturing mixed Hindi-English conversations.
Temps routed ineligible callers to hit quotas. Now, AI voice agents filter impartially, doubling conversion rates.
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Surging demand overwhelmed 50 pre-sales reps. Now, AI voice agents initiate calls, educate buyers, and qualify leads for human handoff.
A Brazilian digital financial provider manages a regulated, interest-free group purchasing model for high-ticket goods, serving a high volume of consumers who lack access to traditional credit.
Strong inbound demand overwhelmed the manual pre-sales team of 50 representatives, limiting throughput and slowing response times for high-intent...
“We evaluated several speech-to-text providers, but Deepgram stood out immediately for Brazilian Portuguese. Other solutions struggled with domain-specific vocabulary—confusing car model names like 'Ônix' with common words like 'ônibus' [bus]. Deepgram got it right, even in noisy environments like traffic or subway calls. That accuracy was non-negotiable for us.”
Digital consortium fintech for vehicle, property, and electronics financing.
Voice AI platform for speech-to-text, text-to-speech, and conversational agents.
Klubi's Lead qualification is part of this use case:
Related implementations across industries and use cases
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Tools failed on Hindi-English mixes, limiting QA to <10% of calls. AI now transcribes every word to audit 100% of interactions.
Manual QA left 90% of calls unchecked. AI now audits every interaction, accurately capturing mixed Hindi-English conversations.
Temps routed ineligible callers to hit quotas. Now, AI voice agents filter impartially, doubling conversion rates.
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.