AI case study

ITOCHUProduct planning

Managers struggled to turn data insights into food concepts. AI now drafts detailed product specs covering 20+ attributes.

Published|1 year ago

The story

Context

A global trading company's food division services 10,000 manufacturers and 3,000 retailers with a dashboard that aggregates consumer purchasing trends, social media discourse, and quantitative market data.

Challenge

While the platform excelled at analysis, it could not assist with the creative phase of product planning that typically relies on human intuition....

Solution
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Scope & timeline

  • 70+ generative AI use cases identified

Quotes

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The company

Global general trading company across textiles, machinery, energy, and food sectors.

IndustryConsumer Products
LocationTokyo, Japan
Employees100K+
Founded1858

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

The implementation partner

Supported ITOCHU from the learning phase through to development of its generative AI platform.

IndustryTechnology
LocationTokyo, Japan
Employees51-250
Founded2005

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