Firstsource
Insurance document processing
Staff manually reconciled complex benefit forms. An AI copilot now interprets coverage and updates billing instantly.
- Expected 40-60% reduction in processing time
Adjudicators manually reviewed 20-page files. AI now flags protocol deviations against guidelines, standardizing decisions.
India’s leading private general insurance company manages health claims involving discharge summaries, lab reports, and medical bills.
Adjudicators manually reviewed case files averaging over 20 pages to verify diagnoses and apply policy terms. This process was prone to human...
General insurance provider for motor, health, travel, and corporate risk coverage.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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