MakeMyTrip
Conversational travel planning
Complex apps baffled first-time internet users. Now, AI agents plan itineraries and handle support via simple conversation.
- Target ~20% traffic shift to conversational AI
Advisors spent 6-8 hours navigating 10+ systems per trip. A custom AI tool unifies the data, saving 3 hours per itinerary.
A network of nearly 2,000 elite travel advisors creates complex, customized itineraries for corporate and high-net-worth clients, often consulting over 10 distinct resources for a single trip.
Advisors spent six to eight hours on every itinerary manually navigating fragmented data sources and rigid keyword-based systems. This disconnect...
“When I came to Global Travel Collection, I noticed a serious disconnect across the systems our advisors use. It was clear we needed to unify the data behind a single interface.”
Network of luxury travel advisors for leisure, corporate, and entertainment travel.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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