Siloed data blocked insights. Now, AI analyzes sales to restructure menus, boosting client margins by €2 per dish.
A digital technology subsidiary serving over 380,000 hospitality customers across 16 European countries with tools for reservations, ordering, and payments.
Technological silos and disconnected prototypes resulted in fragmented data insights across the organization. This lack of integration limited the...
“The core idea behind DISH was to help smaller restaurants become more successful through digital tools, while simultaneously enabling Metro to build closer customer relationships through data. By embedding ourselves in restaurant work processes, we gain precise information about how things operate, where the problems lie, and what works well.”
POS systems and digital ordering tools for restaurants and the hospitality sector.
Modernized DISH's data infrastructure and implemented a hybrid data platform.
Sellers lost hours to manual research. AI agents now prioritize leads and draft briefs, cutting prep time by 80%.
Engineers manually correlated alerts across systems. AI agents now diagnose issues and suggest fixes, cutting recovery time by 35%.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.