Account managers manually synthesized 50+ signals. An on-prem agent now analyzes the data to draft the pitch.
A global leader in software and networking solutions employs a customer experience organization of over 25,000 professionals responsible for revenue retention.
Account managers struggled to manually synthesize over 50 structured and unstructured data signals to draft renewal proposals. This labor-intensive...
“Mistral AI is a critical partner for Cisco Customer Experience (CX) as we build towards an Agentic-AI-Led future. The AI Renewals Agent is just the start of what we can build together with Mistral’s LLMs.”
Networking, security, and IT infrastructure for enterprise digital operations.
Global complexity forced heavy reliance on outside counsel. Teams now run jurisdictional comparisons in-house, cutting external spend.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Advisors spent hours digging through scattered docs. AI now drafts instant meeting briefs, saving 60 minutes per session.