Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
A leading US mattress retailer operating 2,300 stores with over 6,000 sales associates who serve as the primary brand differentiator.
Training relied on manual role-play exercises and time-consuming help desk calls, making it difficult to rapidly upskill new hires. This operational...
“Such an amazing training tool! I never imagined there would be a day where I could train with a virtual customer, and now here we are!”
Retailer of mattresses, adjustable bases, and bedding accessories.
Provided the generative AI and cloud storage infrastructure to build and deploy SleepExpert.AI.
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Sellers lost hours to manual research. AI agents now generate instant meeting briefs and follow-up emails, cutting prep time to minutes.