Coaching couldn't keep pace across 30+ markets. AI voice agents let reps rehearse client calls in 15+ languages, on demand.
A global fintech operating across 30+ markets, with sales teams navigating different languages, regulations, and product lines in each geography.
Event-based training couldn't maintain consistent coaching quality across dozens of markets. Building localized learning and development teams in...
“The quality of the voice was critical to adoption. It doesn’t feel like a bot - it feels like a real conversation, with the right tone and nuances. That changes behaviour. Instead of training being something people have to complete, it becomes something they choose to engage with - practicing, repeating scenarios, and building confidence for real client interactions.”
Global payments and currency hedging platform for international businesses.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Ebury's Sales training is part of this use case:
Related implementations across industries and use cases
Role-play felt awkward and inauthentic. AI agents now simulate realistic calls, coaching reps on tone and objections at scale.
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Building voice AI in-house proved too complex. Now, agents resolve disputes and support calls for 4 million customers.
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Manual coaching bottlenecked reps. An AI bot now simulates doctor visits in 14 scenarios, saving 7,000 hours annually.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Coaching couldn't keep pace across 30+ markets. AI voice agents let reps rehearse client calls in 15+ languages, on demand.
A global fintech operating across 30+ markets, with sales teams navigating different languages, regulations, and product lines in each geography.
Event-based training couldn't maintain consistent coaching quality across dozens of markets. Building localized learning and development teams in...
“The quality of the voice was critical to adoption. It doesn’t feel like a bot - it feels like a real conversation, with the right tone and nuances. That changes behaviour. Instead of training being something people have to complete, it becomes something they choose to engage with - practicing, repeating scenarios, and building confidence for real client interactions.”
Global payments and currency hedging platform for international businesses.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Ebury's Sales training is part of this use case:
Related implementations across industries and use cases
Role-play felt awkward and inauthentic. AI agents now simulate realistic calls, coaching reps on tone and objections at scale.
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Building voice AI in-house proved too complex. Now, agents resolve disputes and support calls for 4 million customers.
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Manual coaching bottlenecked reps. An AI bot now simulates doctor visits in 14 scenarios, saving 7,000 hours annually.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.