Manual review bottlenecked insurance claims. Now, AI extracts text and ticked checkboxes, freeing a two-person team to evaluate validity.
A global law firm with over 5,000 employees handles complex insurance claims on behalf of clients, requiring detailed review of diverse claim forms.
Assessing the validity and value of insurance claims required extensive manual document review, including the visually difficult task of identifying...
“With Luminance automating much the claims process, our team can better focus its expertise on helping clients to manage claims and limit indemnity spend.”
Global law firm specializing in insurance, transport, energy, and infrastructure.
AI platform for legal contract intelligence and document analysis.
Related implementations across industries and use cases
Complex regulations outpaced manual review capacity. Lawyers now use custom playbooks to automate compliance checks directly in Word.
Manually hunting for clauses in scattered playbooks consumed half of review time. Now, AI handles first-pass reviews and instant queries.
Manual review of financial instruments bottlenecked investments. AI now analyzes portfolios at pace to enable rapid client decisions.
Claims buried in spreadsheets took weeks to process. AI agents now cross-reference policies and invoices in seconds.
Teams manually transcribed complex 300-page tax forms. Now, a specialist annotates one page and AI trains custom extraction models.
Complex queries forced agents to transfer 27% of calls. AI now surfaces policy details instantly, cutting handovers to just 3%.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Opaque AI flags forced counsel to manually re-read documents. Now, generative AI cites its reasoning to accelerate final decisions.
Attorneys juggled fragmented tools to search 50,000 cases. An AI orchestrator now routes queries to sub-agents in a single chat.
Manual review bottlenecked insurance claims. Now, AI extracts text and ticked checkboxes, freeing a two-person team to evaluate validity.
A global law firm with over 5,000 employees handles complex insurance claims on behalf of clients, requiring detailed review of diverse claim forms.
Assessing the validity and value of insurance claims required extensive manual document review, including the visually difficult task of identifying...
“With Luminance automating much the claims process, our team can better focus its expertise on helping clients to manage claims and limit indemnity spend.”
Global law firm specializing in insurance, transport, energy, and infrastructure.
AI platform for legal contract intelligence and document analysis.
Related implementations across industries and use cases
Complex regulations outpaced manual review capacity. Lawyers now use custom playbooks to automate compliance checks directly in Word.
Manually hunting for clauses in scattered playbooks consumed half of review time. Now, AI handles first-pass reviews and instant queries.
Manual review of financial instruments bottlenecked investments. AI now analyzes portfolios at pace to enable rapid client decisions.
Claims buried in spreadsheets took weeks to process. AI agents now cross-reference policies and invoices in seconds.
Teams manually transcribed complex 300-page tax forms. Now, a specialist annotates one page and AI trains custom extraction models.
Complex queries forced agents to transfer 27% of calls. AI now surfaces policy details instantly, cutting handovers to just 3%.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Opaque AI flags forced counsel to manually re-read documents. Now, generative AI cites its reasoning to accelerate final decisions.
Attorneys juggled fragmented tools to search 50,000 cases. An AI orchestrator now routes queries to sub-agents in a single chat.