Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Switzerland's leading insurance provider, offering car, liability, health, life, and pension solutions to over 40% of the country's companies.
Siloed legacy systems hindered real-time decision-making, with complex data queries taking an entire weekend to run. Furthermore, human specialists...
“We were transforming our business model from traditional and analog to innovative and digital. We had to leverage technology and become truly data-driven.”
AXA Switzerland's Claims processing is part of this use case:
Insurance and pension provider for individuals and businesses in Switzerland.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Related implementations across industries and use cases
Manual intake couldn't keep pace with rising claims. Now, a voice AI structures data instantly, freeing adjusters for complex cases.
Agents manually checked data across scattered systems. AI now scans unstructured evidence in seconds, boosting fraud detection 6x.
Models took three years to deploy. Specialized agents now automate claims from PDFs and X-rays, shipping solutions in weeks.
Models took three years to deploy. Specialized agents now automate claims from PDFs and X-rays, shipping solutions in weeks.
Legacy systems choked on 1,000-page medical files. AI now converts handwritten notes and 1970s scans into structured data.
Agents juggled disconnected tools and lost hours to manual wrap-ups. Now, AI assists them in real time and automates post-call summaries.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Switzerland's leading insurance provider, offering car, liability, health, life, and pension solutions to over 40% of the country's companies.
Siloed legacy systems hindered real-time decision-making, with complex data queries taking an entire weekend to run. Furthermore, human specialists...
“We were transforming our business model from traditional and analog to innovative and digital. We had to leverage technology and become truly data-driven.”
AXA Switzerland's Claims processing is part of this use case:
Insurance and pension provider for individuals and businesses in Switzerland.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Related implementations across industries and use cases
Manual intake couldn't keep pace with rising claims. Now, a voice AI structures data instantly, freeing adjusters for complex cases.
Agents manually checked data across scattered systems. AI now scans unstructured evidence in seconds, boosting fraud detection 6x.
Models took three years to deploy. Specialized agents now automate claims from PDFs and X-rays, shipping solutions in weeks.
Models took three years to deploy. Specialized agents now automate claims from PDFs and X-rays, shipping solutions in weeks.
Legacy systems choked on 1,000-page medical files. AI now converts handwritten notes and 1970s scans into structured data.
Agents juggled disconnected tools and lost hours to manual wrap-ups. Now, AI assists them in real time and automates post-call summaries.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.