AI case study

AonCertificate processing

Specialists manually assembled up to 1M certificates a year; AI agents now extract and generate them in moments, anywhere.

Published

Key results

Handling Time
12 mins
vs about 40 minutes
Extraction Accuracy
~90%
Processing Capacity Increase
2-3x

Result highlights

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Where AI sits in the process

Where AI sits in this process. Unlock to see each step. AI PEOPLE Enaroti Enarotis Enarotis Enarotiscl
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The story

Context

A leading global professional services firm with clients in over 120 countries, processing up to 1 million ad hoc insurance certificates annually in one of the most document-intensive industries.

Challenge

Producing certificates required specialists to manually search, validate, and assemble documentation, and even small errors could delay clients...

Solution
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Quotes

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The company

Professional services firm for risk management, insurance, and human capital solutions.

IndustryInsurance
LocationDublin, Ireland
Founded1982

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Aon's Certificate processing is part of this use case:

Data Extraction
145 case studies(+2% YoY)
Proven impact?
Average
4.2Typical
4.2Typicalwithin Insurance
4.2Typicalwithin Operations

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