Language barriers and slow workflows delayed city services. AI now translates 80 languages on the 311 app and automates permit reviews.
A city where over a quarter of households speak a language other than English as their primary language, creating significant barriers to civic engagement.
Many residents could not use their preferred language to request services or participate in government affairs. This language barrier limited...
“哈特福德市不僅將AI整合至311市民專線、許可審核流程及內部營運，更將其視為推動智慧城市轉型、實現負責任創新的關鍵工具。”
Provided real-time two-way translation AI for the city's 311 application and public meetings, supporting 80 languages.
City of Hartford's Public service translation is part of this use case:
Related implementations across industries and use cases
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Rigid menus bottlenecked 3,000 daily calls. An AI agent now fields overflow instantly, resolving complex queries in any language.
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Nonprofits couldn't afford to dub thousands of videos. AI now translates and lip-syncs them into 30+ languages in minutes.
Rigid "press 1" phone trees bottlenecked global support. Now, localized AI agents guide complex step-by-step blind installations.
Basic troubleshooting consumed agents' time. Now, an AI fluent in local dialects independently resolves 73% of these cases.
Language barriers and slow workflows delayed city services. AI now translates 80 languages on the 311 app and automates permit reviews.
A city where over a quarter of households speak a language other than English as their primary language, creating significant barriers to civic engagement.
Many residents could not use their preferred language to request services or participate in government affairs. This language barrier limited...
“哈特福德市不僅將AI整合至311市民專線、許可審核流程及內部營運，更將其視為推動智慧城市轉型、實現負責任創新的關鍵工具。”
Provided real-time two-way translation AI for the city's 311 application and public meetings, supporting 80 languages.
City of Hartford's Public service translation is part of this use case:
Related implementations across industries and use cases
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Rigid menus bottlenecked 3,000 daily calls. An AI agent now fields overflow instantly, resolving complex queries in any language.
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Nonprofits couldn't afford to dub thousands of videos. AI now translates and lip-syncs them into 30+ languages in minutes.
Rigid "press 1" phone trees bottlenecked global support. Now, localized AI agents guide complex step-by-step blind installations.
Basic troubleshooting consumed agents' time. Now, an AI fluent in local dialects independently resolves 73% of these cases.