26 disjointed systems hid dropped calls. Now, built-in AI flags safety risks and surfaces real-time playbooks for mobile dispatchers.
One of the nation's largest providers of high-needs transportation operates 12,000 vehicles and employs 19,000 people across 25 states to serve vulnerable populations.
Growth through acquisition created a fragmented network of over 26 disparate phone systems with zero visibility into dropped calls from worried...
“One of the great things about what we do is that we make a difference every day. I know when we get up in the morning that we're allowing students to get to school, and we know how important that is. It's so much more than just transporting a package from one place to another. We make a difference every day, and that's what makes it worth it.”
Mobility and transportation services for schools, paratransit, and medical programs.
AI-powered cloud communications platform for voice, video, and contact center.
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