PepsiCo
Retailer support
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
- Expected AI rollout to 100+ contact centers
- Projected development of ~20 future AI use cases
Weekly reports left field teams blind to stockouts. AI agents now generate daily video briefings that pinpoint execution gaps.
A global SaaS provider serving consumer packaged goods companies across millions of small, independent retail outlets and thousands of field representatives.
Brands lacked real-time visibility into store conditions, relying on delayed weekly reports that missed stockouts and execution gaps. Distributed...
“If your product isn’t on the shelf when the customer wants it, that sale is gone—and so is the influence you’ve built.”
AI-powered sales and distribution platform for CPG brands.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.