Key results
Feedback Cycle Time
1 day
vs monthly reporting
User Satisfaction Increase
30%
Resource Reduction
30%
Result highlights
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The story
A live streaming platform listed on the Singapore Exchange serves audiences across Japan, Taiwan, and Hong Kong with real-time interactive content.
Because live sessions were not recorded, the company lacked visibility into content engagement and relied on vague user feedback to diagnose...
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Quotes
“All our content is on live, so to truly optimize the viewing experiences, we need to know what's happening and react fast. However, the data we analyzed didn't include what happened in our streaming rooms. Generative AI can help us bridge this gap by processing all video, audio, and text elements in real time and generating instant insights.”
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The company
17LIVE
17.liveLive streaming platform for real-time social interaction and entertainment.
IndustryEntertainment
LocationTokyo, Japan
Employees1K-5K
Founded2015